I take privacy very seriously – my own as well as my clients’.
If you have any questions or concerns, please don’t hesitate to contact me: chantelle@dandeliondesign.nz
PRIVACY POLICY
WHO WE ARE
Our website address is: https://dandeliondesign.nz
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
OUR PRIVACY POLICY
At Dandelion Design, we respect and value the safety and privacy of our website users, and we want to engage with them in a fair and open manner. Therefore, we have created this Privacy Policy in order to demonstrate our firm commitment to your privacy.
Any personal information you provide us with, including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Dandelion Design. The only time we would share your contact information is when we refer your business to our other clients or send your artwork to the printers and they require your contact details for order delivery. Your privacy and security are our top priority.
By using or accessing this website, you signify your agreement to be bound by our Privacy Policy. If you do not agree to our Privacy Policy, you must not access or otherwise use the service.
Collecting personal information
Dandeloin Design does not collect personal information about you unless you voluntarily submit that information to us, such as through our contact pages enquiring about design work, quote requests or subscribing to downloads or services. The personal information that you may provide to us could include your name, address, telephone number, email address, design job information.
Sending a message to Dandelion Design
When you contact us, whether by telephone, through our website, social media or by email, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high-quality service.
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide when contacting us through our website (including your name, email address, telephone number and any other optional information);
(c) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters via Constant Contact (including your name and email address);
(d) information relating to any purchases you make through our services (including your name, address, telephone number and email address);
(e) information contained in or relating to any communication that you send to us via email or send through our website (including the communication content);
(f) we undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
(g) any other personal information that you choose to send to us.
(h) except as mentioned, we do not share, or sell, or disclose to a third party, any information collected through our website.
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
You should be aware that personal information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your personal information and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page (if applicable), we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article (if applicable), an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Communications with Dandelion Design
By opting in to receive our email communications via Constant Contact on our website, you expressly consent to receive emails from us. We will not continue to contact you for marketing purposes by email, phone or text message unless you have given your explicit prior consent. You can unsubscribe at any time.
Retention period
We review our retention periods for personal information on a regular basis. We will hold your personal information for as long as is necessary to complete the purpose for which it was gathered, or for as long as is set out in any relevant contract you hold with us.
Opt-out process
To opt-out of any future promotional messages from us, you should send an unsubscribe request. If you wish us to remove personally identifiable information from our website, you may contact us at chantelle@dandeliondesign.nz.
How to raise a complaint
If you are not happy or if have any complaint, then you should tell us via email – chantelle@dandeliondesign.nz.
If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
Accessing or updating your information
You have the right to access the personal information held by us and to request that your personal information is permanently erased. Anyone wishing to access or erase their personal information should put their request in writing to the company. Dandelion Design will endeavour to respond to any such written requests as soon as is reasonably practicable within 31 calendar days.
The accuracy of your information is important to us. If you change your email address, or if any other information we hold is inaccurate or out of date, please email us at chantelle@dandeliondesign.nz.
Review of this privacy policy
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.